Please, send your messages to
If you are a registered user, include your registration name and order ID, it will increase the priority of your request.

When you send a bug report, please try to give us as many details as possible, including:

• Product name and version
• Detailed description of your problem and the way it can be reproduced
• Version of your operating system and localization language
• Processor type and rate
• Amount of RAM on your computer
• Any other information you consider useful.

All this will help us solve your problem faster and more effectively.